Support Board is a powerful solution to communicate with your users. Complete tickets system, chat, dedicated membership system and much more. No coding skills required! Support desk and chat plugin for WordPress. A complete solution to provide support to your audience. The first WordPress plugin with a complete bot integration powered by API.AI by Google. The cheapest and best Slack integration.
===================== V 1.2.5 ===================== - NEW FEATURE (WP) - Performance improvement, the chat\desk now communicate directly with the database without passing through WordPress. This feature allow also the very slow websites to use the plugin. - BUG FIX - Minor bugs fix. ===================== V 1.2.4 ===================== - NEW FEATURE - New option allow to maintain closed the chat with the welcome message. - BUG FIX - Slack agents assignment. - BUG FIX - Minor bugs fix. ===================== V 1.2.3 ===================== - UPDATE - Free slack full integration. Free forever! - NEW FEATURE - Rich messages support - NEW FEATURE - Chat header background image - NEW FEATURE - New chat header type - NEW FEATURE - Support desk without login. - BUG FIX - Chat stay closed after user closed it also if pending messages. - BUG FIX - Removed temporary double bot response message. - BUG FIX - Fixed infinite push notifications problem. - BUG FIX - Links from Slack - BUG FIX - chat header agent information on first message ===================== V 1.2.2 ===================== - NEW FEATURE - Tickets and support board panel available for all users types (subscriber, author, contributor, editor, administrator). - NEW FEATURE - Encrypted passwords for Support Board users. - BUG FIX - Chat height now adjust automatically to fit the browser height. ===================== V 1.2.1 ===================== - NEW FEATURE - New All button for admin tickets show both members and guest tickets. - BUG FIX - Minor design and code bugs fixes. - BUG FIX - Bot problem with unicode chars for some language like russian. ===================== V 1.2 ===================== - NEW FEATURE - Slack full integration, communicate with your users directly from Slack. - NEW FEATURE - Auto removing of start\end white spaces. - NEW FEATURE - Show profile images also on chat. - NEW FEATURE - Push notifications for agents and users. - NEW FEATURE - Real-time tickets on WordPress admin area. - NEW FEATURE - Welcome message profile image. - NEW FEATURE - Link recognition of images. - NEW FEATURE - Set chat icon. - NEW FEATURE - Better design on mobile. - NEW FEATURE - Flashing notifications to the website title. - NEW FEATURE - Command #follow fot show the follow up message manually when you want. - NEW FEATURE - Big header for chat, show agents and description. - NEW FEATURE - Authorization option for show only tickets area to not admin users. - NEW FEATURE - Option to show the welcome message every time. - BUG FIX - Email notifications. - BUG FIX - Wrong fields when adding new user on admin. - BUG FIX - Minor design and js bugs. - UPDATE - Upload folder moved to /wp-contents/uploads/supportboard/ folder. YOU NEED TO MOVE ALL FOLDERS OF /wp-content/plugins/supportboard/upload/ FOLDER INTO THE NEW LOCATION. ===================== V 1.1 ===================== - Security improvement for files upload, now accept only safe file extensions. - BUG FIX - Special chars on conversation. - BUG FIX - Design issues on various themes. - BUG FIX - Link recognition. - BUG FIX - Admin images upload. ===================== V 1.0 ===================== Enjoy the plugin.